Casinova Privacy Policy

Introduction and Scope

Welcome to Casinova. This Privacy Policy outlines our practices regarding the collection and management of your information when you access our platform, use the Casinova app download feature, or interact with our online casino services. We are committed to maintaining the highest standards of data protection for all our Filipino players.

Types of Information Collected

To provide a seamless Casinova online casino experience, we collect several types of data:

• Registration Data: Name, date of birth, email address, and phone number provided during the Casinova register process.
• Payment Details: Information required for deposits and withdrawals via local gateways like GCash and PayMaya.
• Gameplay Activity: Records of bets placed, games played, and Casinova bonus promo utilization.
• Technical Data: IP address, device model, browser type, and operating system information.

How We Collect Information

Data is gathered through various channels to ensure security and personalization:

• Direct Input: Information you provide when you login to Casinova or contact support.
• Automated Tracking: Use of cookies and similar technologies to monitor platform performance.
• Third-Party Providers: Identity verification services and payment processors to facilitate secure transactions.

Purpose of Data Usage

We use your information to power our services and enhance your gaming journey:

• Account Management: To verify your Casinova login credentials and manage your profile.
• Transaction Processing: To ensure fast and secure processing of your rewards and deposits.
• Personalization: To tailor Casinova bonus promo offers to your specific preferences.
• Regulatory Compliance: To meet Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

Data Sharing and Disclosure

Casinova does not sell your personal data. We only share information with trusted partners for specific purposes:

• Payment Processors: To facilitate financial transactions securely.
• Regulatory Authorities: When required by Philippine law or gaming commissions.
• Verification Partners: To prevent fraud and ensure a safe environment for all players.

Data Security Measures

Security is the cornerstone of the Casinova online casino platform. We employ robust measures including:

• SSL/TLS Encryption: High-level encryption for all data transmissions.
• Secure Servers: Advanced firewalls and physical security for data storage.
• Regular Audits: Frequent security assessments to identify and mitigate potential risks.

Cookies and Tracking

Our website uses cookies to improve functionality. You can manage your cookie preferences through your browser settings. We use session cookies for active Casinova login sessions and persistent cookies to remember your language and layout preferences.

Player Rights

You have full control over your data at Casinova. You may request to:

• Access the personal data we hold about you.
• Rectify any incorrect or outdated information.
• Delete your account and associated data (subject to legal retention requirements).
• Opt-out of receiving marketing communications or Casinova bonus promo alerts.

Data Retention Policy

We retain your information only as long as necessary for the purposes outlined in this policy. Generally, this includes the duration of your account's active status and a subsequent period required by Philippine financial and gaming regulations.

Age Restriction (18+ Policy)

Casinova strictly prohibits individuals under the age of 18 from using our platform. We implement rigorous age verification checks during the Casinova register process to prevent minor participation in gaming activities.

Contact Information

If you have any questions regarding your privacy or wish to exercise your data rights, please contact our Data Protection Officer: