1. Introduction and Acceptance
Welcome to Casinova. By accessing our platform at https://www.mgmcasinova.org, you are entering into a legally binding agreement. These Terms and Conditions govern your use of the Casinova online casino services, including all games, mobile applications, and betting features.
Your continued use of the platform after the effective date of March 19, 2026, constitutes your full acknowledgement and acceptance of these terms. If you do not agree with any part of these terms, you must cease using the platform immediately.
2. Eligibility Requirements
To participate in any real-money gaming activities on Casinova, you must meet the following criteria:
- You must be at least 18 years of age or the legal age of majority in your jurisdiction.
- You must possess the full legal capacity to enter into a contract and participate in online gambling.
- You must reside in the Philippines or a jurisdiction where online casino participation is not prohibited by law.
- You are solely responsible for ensuring that your use of Casinova is legal within your local territory.
3. Account Registration and Security
Registration Process
To access the full suite of games, you must complete the Casinova register process by providing accurate and current information. Impersonation or the use of aliases is strictly forbidden.
Account Security
Users are responsible for maintaining the confidentiality of their Casinova login credentials. Any activity performed through your account is deemed to be performed by you. We recommend using two-factor authentication and changing passwords regularly.
KYC and Verification
We reserve the right to perform "Know Your Customer" (KYC) checks at any time. This may involve requests for government-issued ID, proof of address, or source of funds documentation. Failure to comply may result in account restriction or closure.
4. Deposits and Withdrawals
Casinova supports various local payment methods including GCash, Maya, and major Philippine banks. All financial transactions are secured with industry-standard encryption.
- Limits: Minimum and maximum deposit/withdrawal limits are displayed in the cashier section of the app.
- Processing Times: While deposits are usually instant, withdrawals may take 24-72 hours for verification.
- Currency: All transactions are primarily processed in Philippine Pesos (PHP).
- Withdrawal Verification: Withdrawals must be sent to a payment method that matches the registered name on the Casinova account.
5. Bonuses and Promotions
Every Casinova bonus promo is subject to specific terms mentioned at the time of the offer. General terms include:
- Wagering Requirements: Most bonuses require a "rollover" or wagering multiple before funds can be withdrawn.
- Max Bet: During active bonus play, there may be a maximum bet limit per round.
- Expiration: Bonuses typically expire within 7 to 30 days if requirements are not met.
- Abuse: We reserve the right to revoke bonuses if "bonus hunting" or other abusive patterns are detected.
6. Gaming Rules and Fair Play
Casinova is committed to transparency. All our games utilize Random Number Generators (RNG) certified by independent testing labs to ensure fair outcomes.
We partner only with certified global game providers. In the event of a technical malfunction, all affected plays and pays shall be void. Disputes regarding game outcomes must be reported to support within 7 days of the occurrence.
7. Prohibited Activities
The following activities are strictly prohibited and will result in permanent banning and forfeiture of funds:
- Collusion with other players or the use of automated "bots."
- Exploiting technical errors, software bugs, or loopholes.
- Opening multiple accounts (multi-accounting) to claim rewards.
- Money laundering or using funds derived from criminal activities.
8. Responsible Gambling
Betting should be a form of entertainment. Casinova provides tools to help you stay in control:
- Self-Exclusion: Request a permanent or temporary block on your account.
- Deposit Limits: Set daily or monthly caps on how much you can spend.
- Support: If gambling is affecting your life, please contact organizations like PAGCOR's responsible gaming program or Gamblers Anonymous.
9. Intellectual Property Rights
All content, including the Casinova logo, website design, graphics, and software, is the intellectual property of Casinova or its licensors. Users are granted a limited, non-exclusive license to access the site for personal entertainment only. Any unauthorized reproduction or distribution is strictly prohibited.
10. Limitation of Liability
Casinova provides its services "as is." We do not guarantee that the site will be error-free or uninterrupted. We are not liable for losses caused by connectivity issues, hardware failure, or force majeure events. Our maximum liability is limited to the amount of the disputed bet.
11. Account Suspension and Termination
We reserve the right to suspend or terminate any account without prior notice if we have reasonable grounds to believe the user has breached these terms. During investigations, account funds may be temporarily frozen. If a breach is confirmed, funds may be used to offset damages or forfeited entirely.
12. Governing Law and Disputes
These terms are governed by the laws of the Republic of the Philippines. Any disputes arising from the use of Casinova that cannot be resolved through our internal support channels shall be submitted to the exclusive jurisdiction of the courts in the Philippines.
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