casinova
By accessing or using the services provided by casinova, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and the platform operator.
We reserve the right to modify these terms at any time. Your continued use of the website and services following any such changes constitutes your acceptance of the updated terms. We encourage users to review this page regularly to stay informed of any modifications.
To register an account and play on this platform, you must be at least 18 years of age, or the higher legal minimum age required by the laws of your applicable jurisdiction.
By creating an account, you represent that you have the full legal capacity to enter into this agreement. Please be aware that access to our services is restricted in certain regions; it is your responsibility to ensure that using our services is legal in your current location.
When registering, you must provide accurate, current, and complete information. To prevent fraud and ensure security, we require a Know Your Customer (KYC) verification process, which must be completed before any withdrawals are processed.
Users are permitted only one account per person, household, or IP address/device. Creating multiple accounts to exploit promotions is strictly prohibited.
You are solely responsible for maintaining the confidentiality of your login credentials. You should not share your password with anyone. If you suspect your account has been compromised, please contact our support team immediately through the channels provided on this site.
We support a variety of payment categories for funding your account and receiving payouts. All transactions are processed in PHP (₱).
From time to time, casinova offers bonuses and promotions. Each offer is governed by its own specific set of rules and conditions.
Many bonuses come with "wagering" or "playthrough" requirements. This means you must bet a certain multiple of the bonus amount before those funds can be converted to withdrawable cash.
For a full list of current offers and their specific terms, please visit our Promotions Page.
We are committed to fairness. All games on our platform use certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure that every outcome is random and unbiased.
In the event of a technical glitch or connection failure during a round, the round may be voided, and the original stakes will be refunded to your balance. In cases of disputes regarding a specific round, the platform will investigate using game logs from the provider.
To maintain a safe environment, the following activities are strictly forbidden:
Violation of these rules will lead to immediate account suspension and the permanent forfeiture of all remaining funds.
We promote safe gaming habits. Users can access various tools to manage their play, including deposit limits, session reminders, and cool-off periods.
Our self-exclusion tool allows you to block access to your account for a set period. Please note that once a self-exclusion period is activated, it cannot be cancelled early.
For more detailed information and tools, please visit our Responsible Gaming page.
All content on this website, including text, graphics, logos, and software, is the property of casinova or its partners and is protected by intellectual property laws.
Users are granted a limited license to access the site for personal use. You may not reproduce, modify, or distribute any part of the site without express written permission.
Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free. Maintenance or unforeseen technical issues may cause temporary downtime.
In the event of an obvious error (e.g., a clearly incorrect payout or balance display resulting from a technical fault), we reserve the right to correct the error and adjust the account balance accordingly.
We reserve the right to suspend or close any account if we suspect a breach of these terms, fraudulent activity, or if the user provides false information.
During an investigation, account funds may be frozen. Upon termination, remaining funds will be handled in accordance with the nature of the breach; legitimate funds may be returned, while funds resulting from fraud will be seized.
Your privacy is important to us. All personal data collected is handled in accordance with our data protection protocols. For full details on how we collect, store, and use your information, please refer to our Privacy Policy.
If you have a concern, we request that you first use our internal complaint process. Please provide your account ID, the date of the incident, and a detailed description of the issue.
Our team will investigate and provide a response within a reasonable timeframe. If a dispute remains unresolved after our internal process, it will be handled through appropriate channels as per the laws applicable to the Philippines.
These terms are subject to periodic updates to reflect changes in service or regulatory requirements. Updates are posted on this page. Please check the "Effective Date" at the top of this page to ensure you are reading the most current version.
If you have any questions regarding these Terms and Conditions, please reach out to our professional support team through the official contact channels available on our Support Page.