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Casinova Terms and Conditions

Effective Date: January 1, 2026

1. Introduction and Acceptance of Terms

Welcome to Casinova, the premier destination for online casino entertainment in the Philippines. By accessing our platform, including our website and the Casinova app download services, you agree to be bound by these Terms and Conditions.

These terms constitute a legal agreement between you and Casinova. Your continued use of the platform after any updates constitutes your acceptance of the revised terms. If you do not agree with any part of these terms, please discontinue use immediately.

2. Eligibility Requirements

To participate in any betting activities on Casinova, you must meet the following criteria:

  • Be at least 21 years of age or the legal age required in your jurisdiction.
  • Reside in the Philippines or a jurisdiction where online gambling is not prohibited by law.
  • Have the legal capacity to enter into binding agreements.
  • Not be excluded from gambling by any regulatory body or self-exclusion program.

3. Account Registration and Security

When you complete your Casinova register process, you agree to provide accurate, current, and complete information. You are allowed only one account per person, household, or IP address. Multi-accounting is strictly prohibited.

Your Casinova login credentials are confidential. You are responsible for all activities that occur under your account. We recommend using a strong password and enabling two-factor authentication where available. Casinova reserves the right to request KYC (Know Your Customer) documentation for verification at any time.

4. Deposits and Withdrawals

Casinova supports various secure payment methods popular in the Philippines. All deposits must originate from an account held in the player's own name. Minimum and maximum limits apply to both deposits and withdrawals as specified in the cashier section.

Withdrawal requests are subject to verification. Processing times may vary depending on the chosen method. Casinova reserves the right to withhold funds if suspicious activity or bonus abuse is detected during the audit process.

5. Bonuses and Promotions

Our Casinova bonus promo offers are designed to enhance your experience. Each promotion comes with specific rollover or wagering requirements that must be met before funds can be withdrawn.

  • Maximum bet limits may apply while a bonus is active.
  • Bonuses have an expiration date; unused bonuses will be forfeited.
  • Bonus abuse, including "hedging" or "low-risk betting," will lead to the voiding of winnings.

6. Gaming Rules and Fair Play

All games on Casinova are provided by certified third-party developers. We utilize a Random Number Generator (RNG) to ensure fair outcomes. By playing, you acknowledge that gambling involves the risk of financial loss and that Casinova is not responsible for such losses.

7. Prohibited Activities

Users are strictly prohibited from engaging in fraud, collusion, or using bots/AI software to gain an unfair advantage. Exploitation of technical errors or "bugs" for gain is grounds for immediate account termination and forfeiture of all balances.

8. Responsible Gambling

Casinova promotes responsible gaming. We offer tools such as deposit limits, cooling-off periods, and self-exclusion options. If you feel your gambling is becoming a problem, please contact our support team or visit recognized support organizations in the Philippines.

9. Intellectual Property Rights

All content on the Casinova platform, including logos, graphics, and software, is the property of Casinova or its licensors. You are granted a limited, non-transferable license to use the platform for personal entertainment only.

10. Limitation of Liability

Casinova provides services on an "as is" and "as available" basis. We do not guarantee uninterrupted service. We are not liable for technical failures, internet connectivity issues, or force majeure events that may affect gameplay or account access.

11. Account Suspension and Termination

We reserve the right to suspend or terminate any account found in breach of these terms. During an investigation, funds may be frozen. Decisions made by Casinova management regarding account closures are final.

12. Privacy and Data Protection

Your data is handled according to our Privacy Policy. We use advanced encryption to protect your personal and financial information. By using Casinova, you consent to the processing of your data for service delivery and security purposes.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be settled through arbitration in the relevant local jurisdiction.

14. Changes to Terms

Casinova reserves the right to modify these terms at any time. Significant changes will be communicated via site notifications or email. Your continued use of the Casinova app or website after changes constitutes agreement.

15. Contact Information

If you have any questions regarding these Terms and Conditions, our customer support team is available 24/7 via live chat or through our official contact channels on the platform.

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