Terms of Service

Introduction

Welcome to Casinova. By accessing our official site, registering an account, or performing a Casinova app download, you agree to be bound by the following terms and conditions. These terms constitute a legal agreement between you and Casinova regarding your use of our gaming platform and services.

User Eligibility

To use the Casinova platform, you must meet the following criteria:

• You must be at least 21 years of age, as per the legal gambling requirements in the Philippines.
• You must provide accurate and verifiable personal information during the Casinova register process.
• You are solely responsible for ensuring that online gambling is legal in your specific jurisdiction.

Account Security

Users are responsible for maintaining the confidentiality of their Casinova login credentials. Any activity occurring under your account is your responsibility. You agree to notify us immediately of any unauthorized access or security breach.

Each individual is permitted to maintain only one account. Duplicate accounts will be terminated, and any associated winnings may be forfeited.

Fair Play & Conduct

Casinova is committed to providing a fair gaming environment for all players of our online slots and live games. Prohibited activities include:

• Using automated systems or "bots" to manipulate gameplay.
• Collusion with other players or engaging in fraudulent transactions.
• Exploiting technical vulnerabilities or software bugs.

Violation of these rules will result in immediate account suspension and legal action where applicable.

Financial Transactions

Deposits and withdrawals must be made using payment methods registered in the account holder's name. Casinova reserves the right to request identity verification (KYC) documents before processing any withdrawal requests. Wagering requirements must be met as specified in individual promotion terms before funds can be withdrawn.

Limitation of Liability

Casinova shall not be held liable for any technical failures, internet connectivity issues, or hardware malfunctions that occur on the user's end. We provide our services "as is" and do not guarantee uninterrupted access to the platform at all times.